Job Description

Are you looking for a rewarding  full-time position that fits your busy schedule? Our medical center is open from 7am to 7pm, offering you the flexibility to work shifts that are best for you. Whether you’re a student, a parent, or someone seeking a better work-life balance, our part-time role will provide the perfect opportunity to grow professionally in a supportive and dynamic environment. Enjoy competitive compensation and the chance to make a meaningful impact on patient care. Apply today and become a valued member of our team!

As the Front Desk Coordinator, you will be the welcoming face of our imaging center, serving as the initial point of contact for patients, referring physicians, and the general public. Your role is crucial in creating a warm and inviting atmosphere for everyone who walks through our doors. Key responsibilities include:

• Greeting and Welcoming : Ensure all patients and their families feel comfortable and valued from the moment they arrive.
• Patient Assistance : Anticipate and attend to the needs of our patients, providing exceptional customer service.
• Administrative Duties : Manage patient check-ins, answer and route telephone calls, schedule appointments, and handle front office tasks efficiently.
• Financial Transactions : Collect patient balances at the time of service, ensuring smooth and accurate financial processes.

Join our team and play a vital role in delivering outstanding patient care and support in a dynamic and friendly environment.

Facility: Durham Diagnostic Imaging
Location: 4323 Ben Franklin Boulevard Durham, NC 27704 
Position Type: Full-Time

Work Schedule Details: Monday-Friday, 8am-4:30pm OR 8:30am-5pm

As the Front Desk Coordinator, you will be the welcoming face of our imaging center, serving as the initial point of contact for patients, referring physicians, and the general public. Your role is crucial in creating a warm and inviting atmosphere for everyone who walks through our doors. Key responsibilities include:

• Greeting and Welcoming : Ensure all patients and their families feel comfortable and valued from the moment they arrive.
• Patient Assistance : Anticipate and attend to the needs of our patients, providing exceptional customer service.
• Administrative Duties : Manage patient check-ins, answer and route telephone calls, schedule appointments, and handle front office tasks efficiently.
• Financial Transactions : Collect patient balances at the time of service, ensuring smooth and accurate financial processes.

Join our team and play a vital role in delivering outstanding patient care and support in a dynamic and friendly environment.

Education:

• High School Diploma or equivalent

Prior Experience:

• 0 - 2+ years of experience working in a customer support role or hospitality field

Special Qualifications:

• Strong customer service background and focus
• Professional written and verbal communication skills
• Working knowledge and ability to perform accurately and efficiently on computer
• Demonstrated ability to multi-task
• Ability to work in a fast-paced environment

Preferred Skills/Experience:

• Experience working in a physician practice or other type of medical services office
• Knowledge of medical terminology
• Prior patient collections experience in a medical setting
• Medical records experience
• Bachelor’s Degree

About MedQuest Associates  

Discover MedQuest: Leading the Way in Outpatient Imaging Since 1996

At MedQuest, we pride ourselves on being one of the most experienced outpatient imaging providers in the United States. Since our founding in 1996, we’ve built a robust network of independent and hospital-affiliated radiology centers through direct ownership and strategic joint ventures. Our centers are equipped to perform a wide range of diagnostic tests, including mammography, MRI, CT, ultrasound, x-ray, and PET scans, helping to identify, diagnose, and monitor various health conditions.

What sets MedQuest apart is our commitment to excellence. We leverage proprietary systems and processes to optimize operations, control costs, and deliver an unparalleled patient experience. Our dedication to innovation and quality care has made us a trusted partner for patients, referring physicians, and healthcare systems alike.

Why Join MedQuest?

• Work-Life Balance : Enjoy limited or no weekend work.
• Competitive Compensation : Benefit from attractive salaries and comprehensive benefits.
• Flexible Opportunities : Explore hybrid and remote roles based on your position.

Join us as we continue to grow and meet the increasing demand for top-tier imaging services. To learn more, visit  .

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